ISM members are able to access a range of services to support their health and wellbeing through our sister charity, the ISM Members Fund. Over the coming year we will be expanding the range of services on offer to provide greater support in the areas of health and welfare as part of ISM membership.

NEW: face-to-face counselling and CBT

In response to our members' feedback, we have launched a new face-to-face counselling service. The service, operated by Health Assured, is completely confidential and includes telephone counselling, face-to-face counselling (up to six sessions) and Cognitive Behavioural Therapy (CBT).

To access the service, you must first contact our 24-hour personal support and advice line. You will then speak to an adviser who will set up a telephone assessment with a counsellor. Once you have been matched with a qualified counsellor and completed a short assessment, your counsellor will give you the option of telephone counselling, face-to-face counselling or Cognitive Behavioural Therapy.

The pilot phase of this new service will run between July and December 2019, on a first-come-first-served basis.

As part of the pilot phase, we will be asking members to complete an online, anonymous questionnaire. The service is completely confidential and ISM will not know who has accessed the service – however if you wish to discuss your survey answers with us, you are able to provide your email address.

24-hour personal support and advice helpline

Our members have access to a free 24-hour personal support and advice helpline staffed by professionally qualified counsellors who are able to provide confidential support and advice on everything from bereavement and relationships to work-related stress and mental health. If further support is needed, you can arrange six sessions of structured telephone counselling or ask the helpline about face-to-face counselling and Cognitive Behavioural Therapy (CBT).