Members Fund

ISM members are able to access a range of services to support their health and wellbeing through our sister charity, the ISM Members Fund. Over the coming year we will be expanding the range of services on offer to provide greater support in the areas of health and welfare as part of ISM membership.

24-hour personal advice and counselling helpline

Our members have access to a free 24-hour personal advice and counselling helpline staffed by professionally qualified counsellors. They are able to provide confidential support and advice on everything from bereavement and relationships to work-related stress and mental health.


If further support is needed, up to six sessions of structured telephone counselling can be arranged. In May we will be launching a pilot to trial face-to-face counselling. Our members should contact the 24-hour personal advice and counselling helpline if they would like to enquire about this service.


In early summer 2019 we will also be launching a pilot physiotherapy service. We will be working with a national network of physiotherapists to provide consultations, treatment plans for self-management or up to three face-to-face sessions, depending on your individual circumstances.

We will shortly be asking for volunteers to take part in the pilot. Please contact [email protected] to register your interest.


We are working on plans to develop the range of services we offer to support hearing health. More details to be announced in the autumn, but in the meantime please refer to the discounts we already have in place for health and welfare.

Support our work

We are always grateful for donations to support the Fund’s work and enable us to develop new services to help musicians. You can donate to the Fund with Virgin Money Giving.