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2020 Impact of COVID-19 Survey

Fair processing notice

Purpose of processing

The anonymised survey data will be used to gain insight into the behaviour, preferences and opinions of participants. These insights will be used to inform the design of new resources and services and improvements to existing services, and to help us shape further campaigns to support musicians.

You can also opt to provide your email address to enable us to contact you about the issues raised in the survey. Your email address will only be used for the purpose you have selected.

Lawful basis for processing

By opting in to be contacted in relation to the issues raised in the survey, you are providing consent to our processing of your personal data for the purpose(s) you have selected.

You can withdraw your consent at any time. Withdrawing of your consent does not affect the lawfulness of any processing we have done based on your consent prior to the point of your withdrawing.

Who we share data with

Survey data is stored by our survey service supplier, Survey Monkey. This information is therefore stored in the USA and Canada, and is EU-US Privacy Shield certified and is therefore compliant with GDPR and the Data Protection Act 2018. We will also analyse it ourselves and store our analysis on our secure servers, which are located and backed up in the UK.

Retention period and criteria

Anonymised survey data will be kept for the purposes of analysing the data for an indeterminate amount of time (until we no longer need it).

If you have opted for us to be able to contact you about matters in this survey, we will keep your email address and associate it with this survey until you tell us you no longer wish to be contacted about this matter (using ‘Unsubscribe’), at which point we will promptly and permanently delete your email from these lists (nb we may still lawfully retain your email address for other purposes previously agreed or notified).

Your rights

The law gives you certain rights in relation to your data. The ISM is committed to respecting individuals’ rights. You may exercise your rights by contacting us via email to [email protected] We will comply with your requests unless we have a lawful reason not to do so. We will endeavour to handle any requests within a reasonable period and, in any event, within a month of the original request. The ISM Group’s Privacy Policy covers all three ISM companies (the ISM, the ISM Members Fund and the ISM Trust). This Privacy Policy sets out your rights in more detail.

Your rights are summarised below. Please see the ISM Group Privacy Policy for more details.

  1. The right to be informed about who we are, and how we collect and use your personal data. Our Privacy Policy and this Fair Processing notice is intended to tell you how we collect and use your personal data, and also about the specific personal data issues relevant to his pilot.
  2. The right of access to your personal data, including confirmation that we are processing your data, and the right to view the data and a request a copy of it.
  3. The right to rectification: you have the right to request that inaccurate personal data be rectified, or completed if it is incomplete.
  4. The right to erasure: you have the right to request erasure of personal information. If we determine we cannot delete data, you still have the right to ask us to restrict processing of your personal data.
  5. The right to restrict processing: you can request that we restrict processing of personal information. This means we will stop actively processing it, and it will just be stored. Stopping processing will mean that we will not add any additional information to your existing information.
  6. The right to data portability: you have the right to request this if personal information is processed on a lawful basis of either a) consent or b) for the performance of a contract.
  7. The right to object: you have the right to object if processing is based on legitimate interests, or if processing is being used for direct marketing.
  8. Rights in relation to automated decision making and profiling: we do not make any kinds of automated decisions or perform any profiling with your personal information.
  9. The right to lodge a complaint with a supervisory authority: If you are unhappy with the way in which we process your personal data, please contact the ISM’s Head of Compliance via email: [email protected]

You also have the right to lodge a complaint before the Information Commissioner’s Office (ICO), the UK’s data protection authority: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF; Tel: 0303 123 1113 (local rate) or 01625 545 745 or via their website.

Data controller details

For the purpose of this survey and this Fair Processing Notice, the data controller is the Incorporated Society of Musicians (ISM), a company limited by guarantee, incorporated in England and Wales under company number 36882. Our registered office is at 4-5 Inverness Mews, London, W2 3JQ. Please contact our Head of Compliance via [email protected]
if you have any queries.